Frequent questions
Find the answer you are looking for in the FAQ.
1
How can I make a reservation?
You can reserve a car in the following ways:
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By phone
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By contacting us via email
2
How can I pay?
The available payment methods are:
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Cash
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Bank transfer
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Credit card
3
Is it possible to add an additional driver?
Yes, as long as they meet the rental requirements and are declared at the start of the rental period so they are covered by the insurance.
4
Is an international driving license required?
An international driving license is required for citizens of countries outside the EU (e.g. China, India, Japan).
5
Is there a minimum age requirement for renting a car?
The minimum age is 23 years old, and the driver must hold a driving license issued at least 2 years prior.
6
Can I pick up and return the car anywhere on Serifos?
Yes, delivery and pickup can be arranged at any location on Serifos you prefer.
7
Are there specific hours for pickup and delivery?
Pickup and delivery are available daily between 07:00 and 23:00.
8
How does the car pickup process work?
Car pickup is by prior arrangement.
9
Will the car have fuel upon pickup?
Yes. Your only obligation is to return the car with the same amount of fuel as at pickup. If the car is returned with less fuel, you will be charged for the difference. No refund is given if the car is returned with more fuel.
10
What happens if I return the car late?
If you need to extend your rental, you must contact us in advance so we can check availability. If you fail to inform us in time, additional charges will apply. Specifically, delays exceeding 5 hours will result in an extra full-day charge.
11
What should I do if I receive a fine?
If you receive a traffic fine, you are required to pay it to the relevant authority, or you may pay it to us and we will settle it on your behalf.
12
How is the condition of the vehicle ensured at pickup?
At pickup, both you and our representative will inspect the vehicle and record any existing damages or scratches on a dedicated form.
13
What is the minimum rental duration?
The minimum rental period is 24 hours.
